Where is your company?
Our company is located in Shenzhen, China, If you want to visit us, please make an appointment with our sales executive.
Do you provide OEM/ODM service ?
Sure, OEM/ODM orders are welcome. We can customize for you with logo printing, package design, add languages, and booting animation if your order quantity reaches MOQ of OEM.
What is your guarantee?
We provide a one-year warranty, but do not include artificial damage. The buyer needs to afford the shipping cost of the return.
What is the way of transportation?
For small orders, we recommend shipping by DHL, EMS, UPS, FedEx. For big orders, we recommend shipping by air or sea.
How can we get your catalogue？
Please click the “free inquiry" buttons on the product page. or you can write an email to firstname.lastname@example.org. We will reply to you within 24 hours.
Order & Payment
What is your usual payment term for orders ?
For sample orders, we accept payment by Paypal, Western Union, Moneygram, or Escrow. For formal order, L/C at sight, Telegraphic Transfer ( T/T ), Western Union, or Moneygram.
What is the minimum order quantity per item ?
The minimum order quantity is 100~5000 pieces according to different models.
Could we get samples before normal order?
Yes, we provide samples for quality checking if the buyer can pay the sample fee and freight. Because our products are high-value, we don’t provide free samples.
How much the courier freight will be for the samples ?
Freight is different based on the quantity, weight, and volume of the samples.